Last Updated: March 2025
This Cancellation Policy outlines the terms and conditions for service cancellations at Multi Facet Nig Global Concept Ltd (“we,” “us,” or “our”). By engaging our services, you agree to comply with this policy.
1. CANCELLATION BY MULTI FACET NIG GLOBAL CONCEPT LTD
We reserve the right to cancel services under the following circumstances:
- 🛑 Discovery of legal impediments to providing the service.
- 🌪 Force majeure events (e.g., natural disasters, civil unrest).
- ⚠ Client breach of contract terms.
- 🏗 Safety concerns or hazardous conditions.
📌 In such cases, appropriate refunds will be provided for services not rendered, minus any costs already incurred.
2. HOW TO CANCEL SERVICES
To cancel a service, you must:
1️⃣ Submit a written cancellation request to support@multifacetnig.online.
2️⃣ Include your phone number, service details, and reason for cancellation.
3️⃣ Provide any supporting documentation, if required.
⚠ Verbal cancellations will not be considered official until confirmed in writing.
3. RESCHEDULING OPTION
As an alternative to cancellation, we offer rescheduling options:
✅ Rescheduling 7+ days in advance: No fee.
✅ Rescheduling 3-6 days in advance: 10% service fee.
✅ Rescheduling less than 3 days in advance: 25% service fee.
4. CANCELLATION DUE TO FORCE MAJEURE
Neither party shall be liable for failure to perform obligations if such failure is due to:
🌪 Acts of God (fire, flood, earthquake, storm, hurricane, etc.).
⚔ War, invasion, or civil unrest.
⚖ Government restrictions or other events beyond reasonable control.
5. CHANGES TO THIS POLICY
We reserve the right to modify this Cancellation Policy at any time.
✅ Changes will be effective immediately upon posting to our website.
6. CONTACT INFORMATION
For cancellation-related inquiries or assistance, please contact:
📌 Multi Facet Nig Global Concept Ltd
📧 Email: support@multifacetnig.online
📞 Phone: +234 (800) 319-95643
