Last Updated: March 2025
At Multi Facet Nig Global Concept Ltd, we are committed to providing a seamless and efficient delivery process for all virtual services. This Delivery Policy outlines the terms and conditions regarding the delivery of our digital products and services.
1. DELIVERY SCOPE
✅ Our services are entirely virtual and delivered electronically via:
- 🌐 Online platforms
- 🔑 Designated portals
🌍 We cater to clients worldwide with no physical shipping involved.
2. DELIVERY TIMELINES
Our standard delivery times are as follows:
📄 Digital Reports & Documents → Delivered within 24-48 hours of confirmation.
📅 Consultation Services → Scheduled and conducted within the agreed timeframe via online meetings.
🏠 Virtual Property Tours → Access provided within 24-48 hours of booking confirmation.
⚠ Note: Delivery times may vary due to unforeseen technical issues or high service demand.
3. DELIVERY CHARGES
💰 No shipping fees apply as all services are delivered digitally.
✅ Service charges are communicated upfront before finalizing a purchase.
4. DELIVERY PROCESS
📢 Upon order confirmation, customers will receive:
✔ Email notification with access details or a scheduled appointment.
✔ Instructions on how to access their purchased service.
🔎 Customer Responsibility:
- Ensure that your contact details (email, phone number) are accurate.
- Check your spam folder if you do not receive your service within the expected timeframe.
- If service is not received, contact customer support immediately.
5. FAILED DELIVERIES & RESCHEDULING
🚫 If a service is not received due to:
🔹 Incorrect email input or system errors → Notify us immediately.
🔹 Consultation services → Can be rescheduled with at least 24 hours’ notice before the appointment.
6. ACCEPTANCE & ISSUE RESOLUTION
✅ Customers are expected to review delivered services upon receipt.
⚠ Any concerns or issues must be reported within 24 hours of service delivery.
📌 Refunds or adjustments will be considered based on our Return & Refund Policy.
7. EXCEPTIONS & DELAYS
⚠ Delivery delays may occur due to:
- Technical difficulties
- High demand
- Unforeseen circumstances
📢 Customers will be notified in case of delays, and we will work to resolve the issue promptly.
8. CONTACT INFORMATION
For inquiries regarding service delivery, please contact our customer support team:
📧 Email: support@multifacetnig.online
📞 Phone: +234 (800) 319-95643
We appreciate your trust in Multi Facet Nig Global Concept Ltd and remain committed to providing efficient and reliable virtual service delivery. 🚀
